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Frequently Asked Questions

Each of our pre-loved items is thoroughly authenticated by our in-house experts and acquired from trusted and reputable sources.

Please be advised that the majority of our items are pre-owned and may therefore have some defects that are typical of secondhand goods due to normal use or storage, which may or may not be mentioned.

Yes, detailed photos, including close-ups of any imperfections, are available upon request.

The price of a pre-loved item is determined based on factors such as its brand, condition, age, and market demand. We also consider recent sales of similar items to ensure competitive pricing.

The dimensions and size are outlined in the description or caption of each product listing.

Any original accessories, including the box, dust bag, receipt, authentication card, and other items that came with the product, will be provided if available.

All sales are final and cannot be returned, exchanged, or refunded. Please carefully check the product details, photos, and dimensions before making your purchase.

No, we do not have a physical outlet as of now, but we seek to provide the utmost convenience to suit your needs.

Monday – Friday: 10:00am – 6:00pm

Closed on Saturday, Sunday, and Public Holidays

We accept PayNow, bank transfers, cash, and cheque.

Yes, we do provide free pickup and delivery services with no minimum spend.

Yes, we clean and repair leather, canvas, suede, nubuck, and fabric items such as purses, wallets, shoes, belts, and leather jackets, among other things! Contact us for more information.

Each bag would be assessed based on its existing condition before we decided on a suitable service and quoted you accordingly. Contact us to get a quote.

It depends on the service and the condition of the bag. To find out more, please contact us.

Our Details

Contact: +65 9297 9689 (Buy)

Contact: +65 9669 2313 (Care)

Operating Hours:

Monday – Friday: 10:00am – 6:00pm

Closed on Saturday, Sunday, & Public Holidays

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For Corporate Matters, please use the form below; otherwise, you can reach out to us via WhatsApp or Facebook Messenger.

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